A lot of well-meaning people end up frustrated when attempting to give people feedback… that is because they don’t have the person’s agreement or attention.
Most people view feedback as negative, so don’t do it!
Perhaps you have been on the receiving end of feedback that is thinly masked criticism intended to minimize and dominate. This is more common than we would like to believe.
As a CEO, coach and seminar leader I have had lots of practice delivering messages to fragile egos. In fact, there seems to be a correlation between the size of the ego and its fragility. Anything that challenges the ego’s view of the world is resisted, often vehemently.
It takes humility to be open to input from the outside, so anytime you run into a large ego – you can expect resistance.
Working with fragile egos is like walking through a minefield… you never know when you will step on a mine -ka-boom!
Regardless of the situation within which you are offering suggestions for improvement, it always goes down better when you warm the recipient up by getting their permission first, then starting with the positive. We call this approach LOVEBACK and have found it to be dramatically more effective than traditional feedback.
These 5 Keys to Loveback are like a magic elixir that when consumed allow you to say almost anything to anyone…
Leadership Advocate and Co-Founder of the Goldzone Group. I help leaders to master the new rules of leadership for the new economy. Over the past 30 years, I have visited more than 500 cities in 54 countries to explore, learn from, and help many of the world’s leading companies, leaders, and luminaries in the fields of science, technology, health, finance, and entrepreneurship.